Thursday, March 30, 2006

Doing Data Entry All Day Long

ALL DATA ENTRY AND NO FUN MAKES GARY A DULL BOY.
ALL DATA ENTRY AND NO FUN MAKES GARY A DULL BOY.
ALL DATA ENTRY AND NO FUN MAKES GARY A DULL BOY.
ALL DATA ENTRY AND NO FUN MAKES GARY A DULL BOY.
ALL DATA ENTRY AND NO FUN MAKES GARY A DULL BOY.
ALL DATA ENTRY AND NO FUN MAKES GARY A DULL BOY.
ALL DATA ENTRY AND NO FUN MAKES GARY A DULL BOY.
ALL DATA ENTRY AND NO FUN MAKES GARY A DULL BOY.
ALL DATA ENTRY AND NO FUN MAKES GARY A DULL BOY.
ALL DATA ENTRY AND NO FUN MAKES GARY A DULL BOY.
ALL DATA ENTRY AND NO FUN MAKES GARY A DULL BOY.
ALL DATA ENTRY AND NO FUN MAKES GARY A DULL BOY.
ALL DATA ENTRY AND NO FUN MAKES GARY A DULL BOY.
ALL DATA ENTRY AND NO FUN MAKES GARY A DULL BOY.

So I've been thinking that sales people are idiots. They leave stuff off forms that get entered into the computer. They can't understand that if they don't put a contact number on the contract, they won't be able to call the customer in a year when the contract expires.

Wouldn't it be much easier to rubber stamp contract renewals than to spend your day finding new customers?

Then they leave digits out of phone numbers and for that matter who needs postal codes or area codes? Don't you know what state this guy lives in there are less than ten of them.

What the real problem is, I guess, is that one data entry clerk can do all the data entry for 50 sales people. They can't sell enough cellphones or long distance plans to warrent more data entry clerks.

As a data entry clerk I value good clean data. It should be complete and easy to read. It is important to me that it gets entered correctly. I pride myself in working efficiently and accurately.

What kills me is that while each individual sale person may not make an error on any given day, several of the 50 do make mistakes. Dumb mistakes, and I see every single one of them because I am the only data entry clerk. I just want to grab them, and shake them back and forth untill they get whiplash and say, "someone has to read this and enter it into the comptuer and your handwriting is at a grade three level. A dumb grade three." I want to warn them that the office hires temps and not all of them are from Australia. Some of them are from Canada, and while we Canadians find names like Crowchild Trail easy to figure out especially in context of Calgary, we don't find names like Wagga Wagga or Kwinanna easy to decipher with in the propper context or not.

There is a reason all government forms say please print clearly.

-Gary Milner

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